PREFERRED PATRON™ STANDARD EDITION

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WHAT COMPANIES IS PREFERRED PATRON™ COMMUNITY EDITION SUITED FOR?

The Standard Preferred Patron™ platform is well suited for any small business, even those operating multiple outlets.   Our solution has been adopted by businesses throughout the USA, Canada and Europe and has proven to be a world-class customer loyalty and engagement system!

SMALL BUSINESS

The Preferred Patron™ solution is ideal for small businesses who want to operate a loyalty program based on purchases captured or customer visits, and includes our most successful incentive promotions, such as New Member, Birthday, Miss You, Raffle and Appreciation plus unlimited e-mail broadcasts and SMS marketing.   A mobile-optimized, fully branded, member web site and mobile wallet app are included as well as our cashier web portal and visual dashboard.

Small businesses will benefit from the extensive capabilities found in our Preferred Patron™ solution.   Advanced marketing capabilities include trigger based marketing and an interactive online survey.  

Engaging your customers is simple with built-in CRM/customer management with data segmentation and mining capabilities.   Communications are facilitated via simple to use, omni-channel email and SMS, marketing capabilities.

HOW WILL PREFERRED PATRON™ BENEFIT YOU?

Using Preferred Patron™, small businesses will increase their customer engagement levels in profitable ways.   Our omni-channel communications, combined with rules based, auto-pilot operation, will reach the highest possible percentage of your customers, both in-store and out-of-store, keeping your brand on their mind and bringing them back 2x to 10x more often.

The Preferred Patron™ Loyalty Program will help you increase your profits by improving customer relationships, boosting repeat business, promoting positive spending patterns and increasing feedback. That's not to mention promoting additional business using social media referrals.

HOW TECHNICAL DO YOU NEED TO BE?

Simply open your web browser and login! Then turn on the the promotions you like with a single click! The system comes ready to use.  

WHAT MAKES PREFERRED PATRON™ THE LEADER IN THIS SPACE?

Preferred Patron™ Loyalty has been servicing businesses successfully for over a 15 years!  We have invested years of continuous non-stop improvement and have incorporated the latest advancements technology has to offer into our solution.  Our vast history has afforded the Preferred Patron™ Loyalty solution time to evolve through csutomer feedback and mature beyond what is possible from the many newer competitors entering this market space of recent years.  We haven't left many stones unturned!  Our numerous five star customer reviews speak volumes and are perhaps our greatest distinguishing element!  You can find these reviews on any number of third-party software research sites, such as Capterra.com.

WHAT IF I NEED MORE?

With Preferred Patron™ you are never locked into a specific program. Want a loyalty program you can truely make you own? No problem. Simply contact us to upgrade to any of our white-labeled loyalty solutions!   All your data is transferred to your white-label program. As a white-lable program, the name of your loyalty program carries your name, brand and marks!   You also benefit from additional capabilities, including multiple reward programs with intelligent member transations based on achievements and goals, access to instant download rewards, product based marketing and so much more!

WHY IS PREFERRED PATRON™ THE BETTER SOLUTION?

The Preferred Patron™ solution stands above the rest due to a combination of competitive pricing, simplicity of use, superior support, vast flexibility and extensive marketing capabilities.  At every level, Preferred Patron™ is a tool to help you and not restrict you!  Customer service is always competent and willing to help, allowing you to get the most of your investment.  We strive to be your solution, not your problem!

WHAT IS THE IMPLEMENTATION PROCESS AND TIME-LINE?

On-boarding is quick and simple. In less than an hour, your customer support representative will train you on the system and assist you with enabling the campaigns you like. 

DO I OWN MY DATA?

Yes, you have non-exclusive ownership rights to download and use customer profile data and exclusive ownership rights to download and use sales data collected on customers who visit your business.  You do not have access to, or ownership rights to, any data collected by the program, as it relates to customer identities or customer sales activity at other particating businesses;  The Preferred Patron™ Loyalty program for small businesses is a community style loyalty program.  That means, members who join into the community program may choose to participate at your place of business as well as at other participating businesses.  Preferred Patron™ loyalty maintains non-exclusive rights to any and all customer profile data, excluding sales data, during and after your term of program participation, for the purpose marketing, promoting and operating the Preferred Patron™ Loyalty program. 

WHAT ARE THE SUPPORT OPTIONS?

Phone support is offered Monday through Friday, during standard business hours, eastern time-zone.  Off hours support is offered 24x7x365 via email.  Support representatives will remote dial-in, when necessary.

Contact Us

Support inquires and general questions:

P.O. Box 692

      Northfield, NJ 08234 USA

1-800-531-1108 (US & Canada)

      1-609-674-9344 (Outside US)

email

Mo-Fr 09:00-17:00 EST


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